Privacy Policy

This policy explains what information Rig(“we,” “us,” “our”) collects when you use our website and application (the “Service”), how we use it, and the choices you have. By using the Service, you agree to the collection and use of information as described here.

Account information. When you sign up, we collect your name, email address, and password (stored only as a salted hash, never in plain text).

Content you create. The records, files, and anything else you add or upload while using the Service.

Usage data.Basic analytics about how the Service is used — pages visited, features used, and similar events — collected to help us understand what’s working and what isn’t.

Payment information. If you subscribe to a paid plan, billing details are collected and processed directly by our payment processor. We do not store your full card number on our own servers.

• To provide, maintain, and improve the Service.
• To communicate with you about your account, updates, or support requests.
• To process payments and manage subscriptions.
• To detect, prevent, and address technical issues, abuse, or fraud.

We rely on a small number of service providers to run Rig, each processing only what they need to do their job:

• Supabase — database, authentication, and file storage.
• Stripe — payment processing and subscription billing.
• Resend — transactional email (account verification, password resets, notifications).
• PostHog — product analytics.

Each provider is bound by its own privacy and security commitments; we don’t sell your information to anyone.

We use a small number of cookies required to keep you signed in and to remember your theme preference. Analytics cookies, where used, help us understand aggregate usage patterns — never to build an advertising profile.

We keep your account information and content for as long as your account is active. If you delete your account, we remove your personal information and content within a reasonable period, except where we’re required to keep certain records (for example, billing records) for legal or accounting purposes.

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, or to object to certain processing. To exercise any of these rights, reach out through the contact method below.

The Service is not directed at children under 13, and we do not knowingly collect personal information from them.

Your information may be processed and stored in countries other than your own. Where required, we rely on appropriate safeguards to protect information transferred internationally.

We may update this policy from time to time. If we make material changes, we’ll let you know by email or through the Service before the change takes effect.

Questions about this policy or your information? Reach us at privacy@rig.example or through our contact page.